Holiday Shipping Guidelines

The Holidays are upon us! We are well-aware that many of you would like to have your rower arrive prior to Christmas Day; as we attempt to do our best to keep from disappointing, please note our order cut-off date for receiving product prior to Christmas;

Within the contiguous United States, the Christmas order cut-off date is Thursday, December 13th. Your order will need to be received on or prior to the 14th to schedule delivery by Saturday, December 23rd*.

For orders placed after December 14th or for those in Hawaii, Alaska, Canada and ‘Beyond,’ you will need to call our office and chat with a WaterRower Team Member regarding expedited shipping options. You can reach our Team at 800-852-2210 between 8:30am – 5:00pm EST (Monday-Friday) or, if email is easier, please send a message to [email protected] with the subject line, “Holiday Shipping.” In the event you have a special delivery question/request, please contact us at the aforementioned email or phone number.

Please note, our offices are traditionally closed on Saturdays and Sundays; in additional to this, we will also be closed on December 25th and January 1st. We thank you in advanced for providing us with a few extra days away from the office to enjoy with friends and family!

*The term in the industry is Force Majeure-what it means is that we have reviewed all of the schedules and these dates should work out perfectly…but if an ‘external force’ that is unexpected by all (e.g. a road-clogging blizzard from Chicago to Boston) happens to interfere with scheduled shipping or production, WaterRower and its Freight Provider are not liable to cover any additional costs or provide product discounts.

United States Shipping Rates

Wooden Models $69.95 per machine

Metal Models $124.95 per machine

*Shipping prices are subject to change

Wooden Models $79.95 per machine

Metal Models $134.95 per machine

*Shipping prices are subject to change

Subject to location/zip code

*Shipping prices are subject to change

Canada Shipping Rates
Province Shipping + Post Fees Tax Rates*
  (USD per Wood/A1 machine)  
     
New Brunswick $50 15%
Nova Scotia $50 15%
Quebec SHIPS FREE 14.975%
Ontario SHIPS FREE 13%
Manitoba SHIPS FREE 13%
Saskatchewan SHIPS FREE 10%
Alberta SHIPS FREE 5%
British Columbia SHIPS FREE 12%
New Foundland $50 15%
Labrador $50 15%
Northwest Territories $50 5%
Nunavut $50 5%
Prince Edward Island $50 15%
Yukon Territories $50 5%

WaterRowers shipped from our Warren, Rhode Island USA Factory to Canada are subject to Canadian taxes, duties and associated charges. These charges vary by province as follows;

* Note- Tax rate shown is the effective tax rate, a combination of GST, PST and HST, and is payable on the total invoice value including shipping and associated fees

Province Shipping + Post Fees Tax Rates*
  (USD per M1 machine)  
     
New Brunswick $150 15%
Nova Scotia $150 15%
Quebec $100 14.975%
Ontario $100 13%
Manitoba $100 13%
Saskatchewan $100 10%
Alberta $100 5%
British Columbia $100 12%
New Foundland $150 15%
Labrador $150 15%
Northwest Territories $150 5%
Nunavut $150 5%
Prince Edward Island $150 15%
Yuko