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FAQ

    • What are the weight/height limitations?
      Model
       
      User Height Max
      User Weight Max
      Natural Series
      37in / 94cm inseam
      700lbs / 317kg
      Designer Series
      37in / 94cm inseam
      700lbs / 317kg
      M1 Series
      40in / 101cm inseam
      700lbs / 317kg
      A1 Series
      39in / 99cm inseam
      325lbs / 147kg
      XL Rail option
      41in / 104cm inseam
      Dual Rail with Hi-Rise
      37in / 94cm inseam
      600lbs / 272kg
    • What are the differences between the models?

      There are various models of the WaterRower, each are designed to suit a specific environment. There are no major mechanical differences to each model, just the hard wood used and the finish.

      The Natural Series is made out of solid Ash wood, the WaterRower Natural is finished with a Honey Oak Stain and Danish Oil and the WaterRower Club is finished with Black and Rose Stain and Danish Oil.

      The Designer Series consists of the Oxbridge, ClassNameic and S1.

      The Oxbridge is constructed in solid Cherry wood and the ClassNameic in solid American Black Walnut wood, both finished with Danish Oil.

      The S1 model has similar dimensions to the wooden models but the frame is made from Stainless Steel.

      The M1 series consists of the Lo Rise and Hi Rise version, designed primarily for the commercial environment.

      The Hi Rise version has elevated legs to provide the WaterRower with elevated seating position and an easy on, easy off entry point.

      Both M1 models are constructed in aluminum and powder-coated in a variety of customer color options.

      The A1 Series is different to all of the above models in that is it a mono-rail design, the Natural, Designer and M1 series are all dual rail.

      This A1 Studio version is engineered for use in group-x classNamees such as Indo-Row and ShockWave. This series is constructed out of solid Ash wood and aluminum rail.

      The Studio version, the Ash wood is finished with a Honey Oak Stain and Danish Oil, where the Home version, the Ash wood is finished with only Danish Oil.

    • Is there a lot of assembly involved?

      Assembly of each model requires joining the main components together. Assembly should not take longer than 45 minutes. All that is required is a 5 mm allen wrench. Videos can be foundhere.Once assembled, water will need to be added to the tank. This can be done either using the hand syphon pump provided or hose. Please, refer to the manuals for water level recommendations. Be careful not to overfill the tank.

    • What is the difference between the standard vs. upgraded footboard for the wooden S4 models?

      The way the standard and upgraded footboards adjust is the most significant difference. The standard footboard uses a push-button adjustment while the upgraded footboard uses a dual-pin adjust method. To note, the A1 and M1 models also come with the dual-pin adjust method footpads. To see the footboard adjustments in action, you can find videos on the two here: Standard S4 Footboard Upgraded Footboard

    • What are the dimensions of each model?
      State
       
      Height
      Length
      Width
      Weight (in lbs)
      IN
      CM
      IN
      CM
      IN
      CM
      In pounds
      In kilograms
      Wooden Units
      In Use
      20in
      51
      82 1/4in
      209
      22 1/4in
      57
      Dry: 76 1/2lbs
      Dry 30.5kg
      Standing
      82 1/4in
      209
      20in
      51
      22 1/4in
      57
      Wet: 103 1/2lbs*
      Wet: 47kg
      Tank Box
      24in
      61
      28in
      71
      24in
      61
      56 lbs
      25.5kg
      Rail Box
      6 1/2in
      17
      85in
      216
      3 1/2in
      9
      30lbs
      14kg
      S1
      In Use
      19.5in
      50
      82 1/4in
      209
      22 1/4in
      57
      Dry 98 lbs
      Dry: 44kg
      Standing
      82 1/4in
      209
      19.5in
      50
      22 1/4in
      57
      Wet: 125 lbs*
      Wet: 57kg
      Tank Box
      24in
      61
      28in
      71
      24in
      61
      67 lbs
      30.5kg
      Rail Box
      6 1/2in
      17
      85in
      216
      3 1/2in
      9
      45 lbs
      20.5kg
      A1
      In Use
      20in
      51
      85 1/2in
      212
      22 1/4in
      57
      Dry 71 lbs
      Dry: 32kg
      Standing
      83 1/2in
      212
      20in
      51
      22 1/4in
      57
      Wet 98 lbs
      Wet: 44.5kg
      Tank Box
      21in
      54
      28in
      71
      24in
      61
      48 lbs
      21.5kg
      Rail Box
      10.5in
      22
      56
      143
      13 1/2in
      35
      33 lbs
      15kg
      M1 Lo-Rise
      In Use
      20in
      51
      88in
      224
      22 1/4in
      57
      Dry 111 lbs
      Dry 50.5kg
      Standing
      88in
      224
      20in
      51
      22 1/4in
      57
      Wet: 148 lbs
      Wet: 67.5kg
      Tank Box
      24in
      61
      28in
      71
      24in
      61
      66.5 lbs
      30.1kg
      Rail Box
      15in
      38
      86in
      219
      3 1/2in
      9
      30 lbs
      13.6kg
      M1 Hi-Rise
      In Use
      28.5in
      71
      88in
      224
      22 1/4in
      57
      Dry: 120 lbs
      Dry: 54.5kg
      Standing
      88in
      224
      28.5in
      71
      22 1/4in
      57
      Wet: 157 lbs
      Wet 71.5kg
      Tank Box
      24in
      61
      28in
      71
      24in
      61
      66.5 lbs
      30.1kg
      Rail Box x2
      15in
      38
      86in
      219
      3 1/2in
      9
      21 lbs each
      9.5kg each
    • What is the warranty?

      One Year on frame and components. We offer a free upgrade to your warranty upon registration, the upgrade includes; full Five Year Warranty on the wooden frame and a full Three Year Warranty on all components. Register your WaterRower.  You will need tolocate the serial number of your WaterRowerto register.  Read full warranty terms. 

    • What is needed to use the heart rate function on the S4 monitor?

      For Heart Rate to be displayed on the S4 monitor two additional items are required - a chest belt and a receiver plug-in connector. WaterRower offers a choice of the Polar Analog Heart Rate Monitoring Kit and the ANT+ Digital Heart Rate Monitoring Kit. Each kit comprises of the chest belt and receiver plug in connector.

    • As a Californian resident, do I need to be concerned about any Proposition 65 listed chemicals in the WaterRower product line?

      WaterRower has performed meticulous reviews of the materials in our product and together with extensive communications with raw material suppliers and legal counsel as well as detailed testing of the product by a domestic 3rd party environmental regulatory group, the results establish that the materials used in the manufacturing of the WaterRower rowing machines maintain the estimated exposure levels below the advised guidelines for Proposition 65 warnings. At this time, No Significant Risk Levels (NSRLs) for cancer-causing chemicals and Maximum Allowable Dose Levels (MADLs) for reproductive toxicity apply to our product. WaterRower maintains an ongoing testing protocol to ensure accuracy within our findings and compliance with all regulations set by the California Environmental Protection Agency (CalEPA) and its subsidiary, the Office of Environmental Health Hazard Assessment (OEHHA). Should future test results or edits to manufacturing generate findings in excess of NSRLs or MADLs regulations, WaterRower will ensure strict adherence to Proposition 65 warning requirements. If you have any questions,please contact us.