|
WaterRower Agent Warranty
System
The System Explained-
The WaterRower Agent Warranty System coordinates supply of spare parts
to the agents for the purpose of both Warranty and Service claims.
Furthermore it coordinates the replenishment of these parts as the are
consumed. The system functions as follows;
-
WaterRower supplies the agent with a
standard stock of common spare parts sufficient to resolve all
warranty and service issues
-
When parts are used for
warranty claims a
warranty form must be
completed
-
When parts are used for
service claims then a
spare parts order
form should be completed. A discount
will apply
-
The parts consumed will be replaced with
your next machine order. Warranty parts will be replaced free of
charge, service parts will be replaced and invoiced
-
Periodically we will request a stock take
to check stock levels. This is designed to stop stock shrinkage (were
parts have been used and not reported). Replacement of parts due to
shrinkage will be invoiced to the agent at their
discounted rate
Note- ALL PARTS USED MUST BE REPORTED
AS WARRANTY OR SERVICE OTHERWISE YOU WILL RUN OUT OF STOCK
Agent Warranty Form-
to report/replace all parts relating to warranty claims
Agent
Service Parts Order Form- to report/replace all parts used for
servicing (not under Warranty)
Stock
Check Sheets-
view pdf's of your base stock supplied
to you by WaterRower for stock take purposes |
